Continuity of Care at LCNH

How Continuity of Care Works at LCNH

At LCNH, we understand that health does not change in a straight line.

Improvement often comes in phases — with periods of active work, followed by times of integration, consolidation, and adjustment. Because of this, we don’t view care as something that simply stops once a specific intervention phase ends.

Instead, we offer clinical continuity.

What we mean by continuity

Continuity is about remaining connected to the clinic in a light, supportive way, without ongoing treatment or intensive input.

It exists to:

• support stability after intervention
• reduce the need for crisis-led re-entry to care
• provide perspective and reassurance over time
• help changes become part of everyday life

Continuity is not about “doing more”.
It’s about supporting what has already changed.

How continuity is provided

At LCNH we organise our clinical work around a system we have called DO-IT.  We start at intake with Discovery and then feedback our Observations.  Once we have a clear clinical plan we can move into interventions and tracking progress. Once the intensive work can be dialled down we move into Transform to embed a feeling of change and transformation. For clients who are in Intervention or Transformation — and for those who have completed active therapeutic work — continuity is offered automatically.

This usually includes:

• access to monthly group sessions focused on clinical perspective and understanding
• access to health coaching support that focuses on integration and real-life application
• a monthly newsletter with reflections, seasonal guidance, and practical anchors

These touch-points are designed to be:

• predictable
• non-urgent
• non-intensive
• supportive without being intrusive

They provide a place to stay oriented without needing regular appointments.

What continuity is not

Continuity does not involve:

• individual therapeutic advice
• protocol changes
• test interpretation
• ongoing clinical intervention

If new or significant issues arise, we will always discuss whether a return to a defined Intervention pathway is appropriate, rather than blurring boundaries.

This helps ensure that care remains ethical, effective, and sustainable.

Why this matters

Many people do best when there is:

• a sense of relationship over time
• space to reflect rather than react
• reassurance without dependency

Continuity supports long-term outcomes by providing steadiness, not intensity.

It allows you to move forward with confidence, knowing that support is there if and when it’s needed — without feeling held in treatment.

A final word

Our aim is not to keep you in care, but to help you live well beyond it.

Continuity is simply the way we honour the reality that health unfolds over time, and that meaningful change benefits from context, perspective, and appropriate connection.

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